What types of repair services do you offer?

We are happy to service your computer and peripherals either in your home or our local service center.

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What do you charge?

Our initial consultation charge (whether it is in your home or at our facility) is $40.  After our technicians have had an opportunity to look things over, diagnose the problem (or problems), we will give you an estimate.  If you have us proceed with the repair, the $40 charge is ‘absorbed’ into the total cost.  This means you don’t pay for both a diagnostic and a repair. Incidentally, some repairs turn out to be relatively simple.  In those instances, we are able to do it for this same minimum charge.  Our goal is your satisfaction!

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How long will my repair take?

Each system and each problem is unique. While we are sometimes able to make minor adjustments to effect a repair, sometimes it turns out to be extremely complex.  On average, however, most standard repairs done at our shop have a Twenty-Four to Forty-Eight-hour turn-around.

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Is it easy to take advantage of In-Shop Service?

You, Just drop off your computer tower. Most upgrades and repairs can be completed in about 48 hours.  If you're bringing in a laptop for service, remember both your power cable and the system discs that came with the computer. For service of a desktop PC, just bring in your tower & system discs.

Contact us for details

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What do I need to know before I have a technician visit my home or office?

A person at least 18 years of age must be present during the entire time period that services are provided. The technician must receive: full access to the computer(s) and/or peripheral(s) to be serviced, access to your residence, your consent and cooperation to enter your residence or business, a safe working environment, working space and electrical power.

All technicians are highly trained service providers. Every client  will be asked to describe the problem the computer is having for the purpose of obtaining useful information that can help us diagnose and solve the problem. Upon completion of every call, the technician will provide an understandable and concise verbal explanation about what was wrong and what was done to solve the problem.

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Do you guarantee your service?

Yes we do ! If you're not satisfied with your service, please contact us. If there is a problem with the service we provided and you notify us, we will work to remedy your problem quickly and at no additional cost.

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